Terms and Conditions

Last Updated

15 October 2026

Who Operates the Site and Acceptance of the Terms

starzenvoq operates this website from the United Kingdom. By accessing or using the site and enrolling in our specialised courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions, you agree to these Terms and Conditions. If you do not agree, you must stop using the site immediately. These terms form a binding contract under UK law and apply to all visitors, including prospective students and course participants.

Eligibility and Permitted Use

You must be at least 18 years old and legally capable of entering contracts in the United Kingdom to use this site or purchase courses. Permitted use is limited to legitimate educational and professional development purposes related to live production skills. You may browse course information, submit enquiries via the contact form, and access purchased materials only for personal study. Commercial resale, redistribution, or use for training others without written permission is prohibited.

Prohibited Conduct

You must not misuse the site by attempting to gain unauthorised access, upload malicious code, interfere with course delivery systems, or harass staff or other users. Sharing login credentials, recording and distributing course content without consent, or engaging in any activity that breaches UK data protection or intellectual property laws is forbidden. Violations may result in immediate termination of access and potential legal action.

Accounts, Submissions and User Content

Where accounts are created for course access, you are responsible for maintaining the confidentiality of your credentials. Submissions through the contact form or course feedback are treated as non-confidential unless otherwise stated. You grant starzenvoq a licence to use such submissions for improving services. We do not host public user-generated content beyond form data processed under UK GDPR and the Data Protection Act 2018.

Ownership of Site Content, Trademarks and Permitted Limited Use

All course materials, videos, diagrams, and website content remain the exclusive property of starzenvoq or its licensors. Trademarks and logos may not be reproduced without prior written consent. You receive a limited, non-transferable licence to access purchased courses for personal, non-commercial use only. Any other reproduction or modification is prohibited.

Third-Party Services and Links

The site may reference third-party platforms for video hosting, payment processing or supplementary resources. These links are provided for convenience only and do not constitute endorsement. starzenvoq accepts no responsibility for the content, privacy practices or availability of third-party services, which are governed by their own terms.

Availability, Changes, Suspension and Termination

We strive to maintain continuous access but cannot guarantee uninterrupted service. We may suspend or terminate access for maintenance, legal compliance or suspected breaches. Course availability may change; refunds are subject to our separate refund policy and mandatory consumer rights under UK law.

Disclaimers Subject to Mandatory Consumer Law

Course descriptions are provided in good faith but do not guarantee specific outcomes or employment. To the extent permitted by the Consumer Rights Act 2015, services are supplied without additional warranties. Nothing in these terms excludes liability for death, personal injury caused by negligence, fraud, or any other rights that cannot be excluded under UK law.

Limitation of Liability

Subject to non-excludable rights, starzenvoq’s total liability for any claim arising from the site or courses shall not exceed the fees paid by you in the twelve months preceding the claim. We are not liable for indirect or consequential losses, including loss of data or business opportunities, except where required by law.

Indemnity

You agree to indemnify starzenvoq against claims arising from your breach of these terms, misuse of course materials, or infringement of third-party rights, except to the extent caused by our negligence or wilful misconduct.

Governing Law, Courts and Consumer Dispute Rights

These terms are governed by the laws of England and Wales. Disputes shall be resolved in the courts of England and Wales, although consumers may also pursue claims through alternative dispute resolution or retain rights under the Consumer Rights Act 2015 and UK GDPR. Nothing affects your statutory rights as a consumer.

Severability, Waiver, Changes, Contact Route and Last Updated

If any provision is found invalid, the remainder continues in full force. Failure to enforce any term does not constitute a waiver. We may update these terms; continued use after changes constitutes acceptance. The most recent version will always be displayed with the updated date. For questions, contact us via the form on the Contacts page or using [email protected], 01494 671234 or Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG. These terms were last updated on 15 October 2026.